PestCheck Support

Identify bugs and pest problems from a photo

PestCheck is a free app that identifies insects, rodents, snakes, droppings, nests, and other pest problems from a photo or a description, and tells you whether you need a professional.

Common questions

Is PestCheck free?

Yes. There's no account, no subscription, and no ads. Pest control companies pay for featured placement, which is how the app is funded.

How accurate is it?

PestCheck uses an AI vision model and gives its best assessment along with a confidence level. It can be wrong. It is not a substitute for inspection by a licensed professional. If you might be dealing with a venomous animal or a health hazard, contact a professional.

Why is the first check slow?

Our server sleeps when it hasn't been used for a while. The first identification after a quiet period can take up to a minute. Later ones are fast.

Do you keep my photos?

No. Photos go to our server and to our AI provider, Anthropic, to get the answer. PestCheck doesn't store them or build a profile from them, and Anthropic generally deletes API data within 30 days and doesn't train on it. See the privacy policy.

Why does it recommend one specific company?

We partner with pest control companies in each state, and featured placement is how the free app is funded. The identification itself is independent of who is featured — if no treatment is needed, we tell you that and recommend no one. If we have no partner in your state, we say so rather than sending you somewhere far away. Featured companies pay for the spot or are listed free as launch partners. Our Oklahoma partner, Gonzalez Pest Control, is owned by the founder's family.

I'm a pest control company. How do I get listed?

See PestCheck for Pros at pestcheckapp.com, or email us at the address below.

Need help?

Email aidan@pestcheckapp.com and we'll get back to you. Include your device model and what happened.